Find the up down button on the keypad located toward the bottom of the device.
How to disengage genie garage door opener.
After you ve pressed 357 into the keypad slowly push the up down button until the garage door moves.
To disengage the garage door opener your garage door must first be in the down position.
Pull the emergency release rope toward the opener motor head.
Raise the garage door fully.
Pull straight down on the emergency release rope once the door is open.
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Why is this important.
Push the up down button 3 times to open the garage door.