If you don t lower the wheels the door will fall out of the frame when you try to open or close it.
How to get garage door roller back in track.
Open up the track with pliers.
However it s not guaranteed that the roller will stay there no matter what.
Make sure the roller is in the center of the track.
Remove the locking pliers.
Detach the door from the automatic opener by pulling the overhead string to disengage the opener.
Locate where the rollers are jumping off the track.
Once the door is back on track knock the track back into position with a rubber mallet.
Now you will be able to open the door manually.
Once you have located the position use locking pliers to hold the door open by clamping them on one end of the track.
Locate where the roller popped out of the track.
A roll up door on the other hand needs to be exactly level.
Open the door partially to move the wheels to the point where they are jumping off the track.
Set the roller back in the track.
After troubleshooting the tracks to find the problem you can now get to work putting the rollers back on track.
Now take the pliers and pry open the track.
After you lower the door lower the wheels by turning each screw clockwise to secure the door in the frame.
If this doesn t work proceed to the next step.
Lift the garage door so the roller and the length of track you bent are lined up again.
It is relatively simple to fix a garage door that has derailed.
The roller has a stem that fits into a bracket sleeve while the roller itself fits into a track.
Raise and lower the door manually to ensure it is operating properly.
Open the door while holding the roller against the track.
Hit the end of the roller in the hinge with a hammer to push it back into place.
The point where the roller is nearest the track is probably the point where it jumped the track.
Also check that tracks across from each other are the same height.
The doors on your garage are moved smoothly up and down by garage door rollers these are held in place by brackets that are attached to the door of your garage.
Use a rubber mallet to tap the edge of the roller back into the track.
Lower the door when both wheels are on the track.